Telephone Answering Services
Preferred Data Management have been providing customer care with telephone answering services for many years.
Our success has been built on a foundation of providing reliable telephone answering services in city centers across United States, Canada and the Philippines.
We become an extension of your company by using custom scripts and screens according to your call answering specifications, assuming your company’s image anytime 24 hours a day, 7 days a week. Our industry award-winning customer service and national presence enables us to provide a local telephone answering service for local and national companies, giving our clients the competitive advantage of a local personalized service with national support.
Amongst our many telephone answering service capabilities are:
- Real estate call handling
- Telephone reception
- Message dispatch
- Work alone check-in
- Fax to email conversion
- After-house telephone answering service
- After-hours emergency response
- Appointment scheduling
Features and Delivery options:
- Exclusive toll-free and local numbers
- Vanity numbers
- Local office
- Voicemail services
- Online message viewing and on-call management
- Audio recording of all calls
- Emergency response specialists
- Custom account design
- Interfacing with client web site
- Message dispatch options: email, fax, alpha page, telephone, cellular or blackberry